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fb779 App / Casino
YOUR DATA MATTERS

fb779 Privacy Policy: How We Handle Your Information

At fb779, your account data belongs to you — we collect only what is needed to run your account, process transactions through Nagad and Rocket, and keep your access secure across devices. This policy explains what we collect, how we use it, and the choices available to you, subject to your local law and eligible regions.

  • Account Data Protection
  • Nagad & Rocket Transaction Records
  • Device Access Continuity
  • Your Right to Review
POLICY SCOPE NOTICE

What This Privacy Policy Covers

This policy applies to all personal information fb779 collects when you create an account, log in, make a deposit or withdrawal, or contact our support team. The information we collect includes your registration details, transaction records tied to payment methods such as Nagad and Rocket, device identifiers used to maintain session continuity across mobile and desktop, and communications you send us through published support channels. We collect this information to operate your account, process payments, verify identity where required, and respond to support requests. We do not sell your personal data to third parties. Where we share data with service providers — for example, payment processors handling Nagad or Rocket transfers — those providers are bound by data handling agreements and may only use your information for the specific service they provide. Access to and use of fb779 depends on your local law and eligible regions. If you are accessing the platform from Bangladesh, the data practices described here apply to your account. We retain account records for as long as your account remains active and for a period afterward as required by applicable obligations. You may request a review of your records or raise a question at any time through the support routes listed on this page.

  • Nagad payment records

  • Rocket transaction history

  • Device session identifiers

  • Account registration details

  • Support communication logs

INSIDE AND OUTSIDE SCOPE

Where This Policy Applies

Understanding what falls inside and outside this policy helps you know exactly what fb779 is responsible for and where third-party terms take over.

  • Account Access

    This policy covers all data collected when you register, log in, or manage your fb779 account — including the email address, contact details and device information you provide during account setup and ongoing sessions.

  • Transactions

    Deposits and withdrawals processed through Nagad and Rocket generate transaction records that fall within this policy. We hold those records as part of your account history, accessible through your signed-in account area.

  • Site Content

    Content you browse on fb779 — game lobbies, promotional notices, support pages — may generate usage data such as page views and session duration. This data is used to maintain and improve the platform and is covered by this policy.

  • Third-Party Services

    Payment providers, game studios and any external links you follow operate under their own privacy terms. Once you leave fb779 or interact directly with a third-party service, this policy no longer applies to that interaction.

YOUR ACCOUNT RIGHTS

Actions You Can Take Under This Policy

You have practical choices about the personal data fb779 holds on your account. You can request a copy of the information we hold, ask us to correct details that are inaccurate, or raise a question about how your data is being used. To review your current account details, open the account settings area after logging in — your registered contact information and linked payment methods are visible there. If something needs correcting, you can update it directly in the account page or contact support with the specific change you need. For requests that go beyond self-service — such as asking what data we hold beyond your account page, or requesting that records be reviewed — reach out through the support routes listed on this page. We will respond to data-related requests within a reasonable timeframe. Availability of specific rights may depend on your local law and eligible regions.

  • Review Your Records

    Log in and open the account settings page to see your registered details, linked payment methods including Nagad and Rocket, and recent transaction history.

  • Correct Account Details

    Update your contact information directly in the account area. For changes that require verification — such as linked payment details — follow the steps shown in your account or contact support.

  • Raise a Data Question

    If you want to know what information we hold beyond what is visible in your account, send a request through our published support channel and we will respond with the relevant details.

  • Request Support

    For any privacy concern that cannot be resolved through self-service, our support team is reachable through the contact routes on this page. Describe your request clearly so we can direct it to the right team.

REACH OUR TEAM

How to Contact Us About This Policy

If you have a question about this privacy policy or want to make a data request, use the contact routes below. We do not publish response time commitments, but all privacy-related messages are handled by the support team.

  • Live Chat

    Open the live chat window from any page on fb779 to reach the support team directly. Describe your privacy question or data request and the team will assist you.

  • Email Support

    Send a written privacy request or data question to the support email address published in the fb779 contact section. Include your registered account email so we can locate your records.

  • Account Help Centre

    The help section within your signed-in account area contains published guidance on data requests, account controls and how to reach the right support route for your question.

HOW WE PROTECT DATA

Our Data Handling Practices

fb779 applies consistent data handling practices across account registration, payment processing and support communications to keep your information secure and accessible only to you.

  • Data Storage

    Your account data — including registration details and transaction records from Nagad and Rocket payments — is stored on secured infrastructure. Access is restricted to authorised systems and personnel with a specific operational need.

  • Cookies and Session Data

    We use cookies and device identifiers to maintain your login session across mobile and desktop. You can manage cookie preferences through your browser settings; disabling certain cookies may affect account functionality.

  • Retention Period

    We keep your account records for as long as your account is active and for a period afterward as required by applicable obligations. You can request a review of what we hold by contacting support through the published routes.

  • Policy Updates

    When this policy changes in a material way, we will post the updated version on this page. Continuing to use your fb779 account after a policy update means you have had the opportunity to review the revised terms.

PRIVACY QUESTIONS ANSWERED

Common Questions About This Policy

Answers to the questions we hear most often about how fb779 handles your account data and what you can do about it.

What personal information does fb779 collect when I open an account?

We collect the details you provide during registration — your name, contact information and any payment method details you link, such as Nagad or Rocket. We also collect device and session data to maintain your login across mobile and desktop access.

Can I see what data fb779 holds on my account?

Yes. Log in and open the account settings area to view your registered details, linked payment methods and transaction history. For information held beyond what is visible there, contact support through the published routes and we will respond with the relevant records.

How do I correct information on my account?

You can update most contact details directly in the account settings page after logging in. For changes that require verification — such as linked Nagad or Rocket payment details — follow the steps shown in your account or send a request to support.

Does fb779 share my data with third parties?

We share data only with service providers who need it to operate a specific function — for example, payment processors handling Nagad or Rocket transfers. Those providers are bound by data handling agreements and cannot use your information for any other purpose.

How long does fb779 keep my account data?

We retain your records for as long as your account is active and for a period afterward as required by applicable obligations. If you want to know the specific retention period that applies to your account, contact support with your request.

Who do I contact if I have a privacy concern?

Reach the support team through live chat on any fb779 page, by email at the address in the contact section, or through the help centre in your signed-in account area. Describe your concern clearly and include your registered account email so we can locate your records.